Privacy Policy for Smart Accounting

Privacy Policy for SmartAccounting.io
Updated November 2024

We take your privacy very seriously, and we ask that you read this privacy policy carefully as it contains important information regarding who we are, how and why we collect, store, use, and share personal information, your rights about your personal information, and how to contact us and supervisory authorities if you have a complaint.

When we use your personal data, we are regulated under the General Data

Protection Regulation (GDPR), which applies across the European Union (including the United Kingdom). We are responsible as the ‘controller’ of that personal data for the GDPR purposes. Our use of your personal data is subject to your instructions, the GDPR, other relevant UK and EU legislation, and our professional duty of confidentiality.

Who We Are

We are Smart Accounting, a modern accounting firm specializing in cloud and digital solutions. This Privacy Policy applies to Smart Accounting and its associated entities, collectively referred to as Smart Accounting.

We collect, use, and are responsible for certain information about you. The person responsible for how we handle personal information is our Data Compliance Manager, who can be contacted as follows:

By email: contact@smartaccounting.io
By telephone: +44 20 8287 4494
By post: Smart Accounting, 21 The Barons, Richmond, London, UK

The Personal Information We Collect and Use

Personal Information Provided by You: We collect personal information when you provide it to us, including your name, address, email, phone number, and payment details. If you become a client, we will collect additional information related to the services you instruct us to provide.
Personal Information Provided by Third Parties: We may receive information about you from other sources, such as HM Revenue & Customs or credit reference agencies, to help us provide services to you.
Personal Information About Other Individuals: If you provide information on behalf of someone else, you confirm their consent to provide their personal data.
Sensitive Personal Information: We will only request sensitive data if necessary and with explicit consent, handling it in accordance with data protection regulations.
Children: We do not collect data from children under 16 unless relevant to our services and with parental consent.

How and When We Collect Information from You

We gather information through our website, emails, phone calls, job applications, and direct interactions. Our website uses cookies and similar technologies to collect data about how you use our services.

Reasons We Can Collect and Use Your Personal Information

Contractual Obligations: We collect personal data necessary to provide our services, process payments, and manage customer relationships. Legal Obligations: We collect data to comply with legal obligations, such as anti-money laundering requirements. Legitimate Interests: We use personal data to improve our services and customer experience, including analysis and research.

Use of Cookies

Our website uses cookies to enhance user experience. You may set your browser to reject cookies, but some features may not function as intended.

GDPR Compliance

Smart Accounting is committed to data privacy and protection, adhering to GDPR regulations and reporting to the ICO in the UK.